FAQs


Care Instructions: 

Due to the handmade nature of each piece, please handle with care! Your earrings are safest in the box it arrived in. To clean, simply wipe with a damp cloth. For a deeper clean, use a cotton ball/ swab and diluted nail polish remover or alcohol (do not use chemicals on any gold paint or gold flakes). For white clay, you can use a magic eraser if they're super dirty and not coming clean with anything else. To ensure longevity of your pieces, avoid contact with oils, creams submerging in water and direct sunlight for long periods of time. It is important to me to ensure the quality of each piece. If there are ever any issues, let me know and I will work with you to ensure you're happy with your purchase.

Modifications Request:

Simply send me an email at info@uousbyeb.com. It could include a special color request, addition or removal of stippling, addition or removal of gold leaf or gold paint, clip-on versions, special metals, or finish with a clear glaze. The possibilities are endless! Please send me an email prior to purchasing.

Custom Design Inquiries:

Send me an email at info@uousbyeb.com with a description and/ or sketches of what you have in mind and I'll get in contact you as soon as possible to explore creatively with you!  

Processing Time:

The quantities you see available are what I am capable of doing at the time of release. Sometimes, I will have availability right away and sometimes they will be made to order. Please be patient with me as I am a one woman show and it is so important to me that each piece is made to the best of my ability. Refer to each collection section for processing times (times exclude weekends and holidays).

Buying for a special occasion and need it sooner? Simply email me and I will do my best to work with you on timeframe. Please email me before purchasing as I cannot guarantee when your package arrives after purchasing. If quantity is showing as sold out, email me as I’m happy to accommodate as much as possible.

Materials:

Polymer clay is a lightweight medium that allows me to create ceramic-like durable jewelry pieces without the kiln, heaviness or fragility of natural clay. Although more durable, please do not bend your earrings. Unfortunately, polymer clay does not decompose easily which is why I make in small batches or per request and do my best to ensure quality so they can have a long life. 

I locally source my brass findings, gold filled parts, and sterling silver. Reach out to me if you need special metals or clip-ons. 

What makes these 'hand-sculpted'?: 

Many polymer clay artists use an extruder to quickly produce coils where as I hand roll my coils. Not that it is a bad way of doing it, but it allows me to produce ultra smooth and more workable clay to do tight turns without cracking or streaking from the extruder. Not to mention it gives it a more natural, ceramic-look especially when combined with my signature rounded edges versus a hard cut edge.